Privacy Policy for Prescora
Last updated: April 23, 2026
Introduction
Prescora ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our prescription management application.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email, phone number)
- Professional credentials (for doctors: registration number, qualification, designation)
- Clinic information (name, address, phone number)
- Patient information (name, date of birth, gender, contact details, medical history)
- Prescription data (medicines, dosages, investigations, vitals)
- Appointment information
Automatically Collected Information
When you use our application, we may automatically collect:
- Device information (platform, operating system)
- Usage data and analytics
- Log data (IP address, access times, pages viewed)
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Create and manage user accounts
- Generate and store prescriptions
- Manage appointments and patient records
- Send notifications and updates
- Provide customer support
- Analyze usage patterns and improve user experience
- Comply with legal obligations
Data Storage and Security
We implement appropriate technical and organizational measures to protect your information:
- Data is encrypted in transit using SSL/TLS
- Secure authentication using JWT tokens
- Role-based access control
- Regular security audits
- Data is stored on secure cloud servers (Google Cloud Platform)
- Local data storage on your device is encrypted
Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent
- With service providers who assist in operating our application
- To comply with legal obligations
- To protect our rights and prevent fraud
- In connection with a business transfer or merger
Data Retention
We retain your information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Medical records are retained in accordance with applicable healthcare regulations.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Export your data
- Withdraw consent
- Lodge a complaint with a supervisory authority
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Third-Party Services
Our application may contain links to third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
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